All orders will be processed and shipped within 2-5 business days from date of purchase. All shipped orders will be sent via USPS with a tracking number (US only). We are not responsible for returned, damaged, lost, or stolen packages, nor are we responsible for incorrect addresses. We ship to the address provided at checkout. We are not responsible for any USPS undeliverable address related issues. A 20% restocking fee will be applied on orders that are returned due to an "undeliverable" address.If a package is returned due to an incorrect address, we can resend it to you, but you may charge an additional shipping fee. All shipping fees are non-refundable.